Entrapment Procedures: Our elevator system is equipped with numerous safety features. Should a malfunction occur, please remain calm and follow these guidelines:

• Press the emergency call button.
• Tampa City Center Security will respond to your call over the elevator intercom.
• Describe the problem you are having.
• Do not attempt to force the doors open.
• Do not attempt to leave the elevator if it is not level with the floor.
• Security and/or management office personnel will continue to converse with you for the duration of the problem. You may be asked for additional information that will assist the elevator technicians.
• Passengers will be asked to identify themselves to enable us to notify coworkers of your whereabouts (if you desire). Please relax and remain calm; sit down on the floor of the elevator if you feel the need.
• You will be continuously advised of the elevator technician's progress. In most cases, your delay is only a matter of a few minutes.